DISCOUNT CAR RENTALS CAR RENTAL REVIEWS

Cheap car but very suitable for my week. Great value for money. Thanks for a good service.

Very good. Thank you

Friendly people, everything worked as it should.

The picture of a late model Camry is not what we were offered when we arrived. The car was 2006. This is blatant false advertising. The matter was resolved after I complained with a 2016 Ssangyong. A shame it had to happen at all.

everything was awesome from car condition, cleanliness and spacing. the customer service were superb. two things i can say about the van is (1) when you’re driving uphill it struggle a little bit to keep up with the rest of the car on the road. my second concern, i was told that the release of the bond will take 2 weeks to get back on my credit card account. what if i needed the money now? the release should not take that long as it may lead to inconvenience to some people like me.

It was a alright experience. The only thing was that there was a hidden cost for bond which was not mentioned when we were booking the rental. Also we were told of a Toyota Yaris but ended up getting a different car. Maybe the online system needs to be updated. But over all it was alright thanks for the rides.

Discount car rental has an outstanding service, excellent customer service and immaculate cars with a more than accurate price

With EasyRentCars I have the chance of use different companies out of the big ones that gives an exceptional service as europcar, hertz, or avis.

Very good experience , thanks much

Wonderful experience. Have a direct phone number if you need to call them at any time of the booking and easy handover.

they were fine

When arrive bit confness where, hard to ring while we deaf. Need something for deaf get easy to access.

Easy to booked on online. Everything smooth

I didn’t take car because after not being able to contact this company from airport,after finding them kms away the customer service was extremely rude and soggy so I didn’t take car as didn’t trust them ,so he was a rude person , English was bad ,he won’t help me in any way I asked for his name he said Bruce lee ,so I walked 3kms back to airport to hire from another company so I lost all my money to this company what a joke

Excellent, courteous service. This company has a very small staff (only 1-2 on call at any given time) so it will take a while to get your car if there is someone else also picking up a car. Worth the wait IMO. The car we received felt relatively new (75K km Toyota small sedan) and ran very well. My only complaint is that it was unclear how/where to pick up the car. I didn't know that the office is off-site by about 5 minutes (not walkable). Fortunately I took a screenshot of the reservation and called the listed phone number; it took a couple of tries to reach someone but then they told me they would come pick me up. Even after calling, the pick up location was very unclear and I had no idea what kind of van/vehicle to look for. Once we were there, the staff was extremely kind and helpful. Very happy with my choice to go with Discount Car Rentals! Overall - excellent value for the money! Will definitely rent from them again next time I'm in Queenstown!

Couldn't have been an easier transaction. Was able to effortlessly purchase extra insurance and choose my car type. No hassles and by FAR the best price online!

This was our worst rental car experience ever. The vehicle provided was a 2011 Rav 4 which was really run down. Although the car was clean, it was not in a good mechanical condition. When booking; we were shown that we will be given a good car (new car photos are shown there) but what was provided was really horrible. The car had very bad wheel alignment and kept going to the left, the windscreen glass was chipped, wiper blades did not work properly, made noises and I could barely see the road because the wipers were not doing a good job. The vehicle was a rough ride and rear wheels made noises. We kept the car for a couple of hours and then returned it as we did not feel it was safe enough to drive it to Milford Sound (4.5 hours drive each way) or other trips. We had to then book a replacement rental car at a much higher rate over $500 for 3 days as our activities were pre-booked and we would lose the money if we cancelled last minute. Discount Rentals were not willing to help us with a replacement car despite there being a number of cars available. They did not want to refund or do anything about it. They were not helpful and we were left in a desparate situation in the rain!!! I very very disaapointed, upset and it made my first day in Queenstown really horrible.

it was my first experience though.. i felt very good.. i would definitely recommend discount car rentals to all my friends visiting nz. cheers

Very user friendly and gud site

They were good not charging us for after hours fee due to delayed flight

We booked what we thought would be a 'Toyota Yaris or similar' but got a Nissan Tiida that had done 195,000km. Not what we were expecting at all.

Worked fine

Stanley was very courteous and friendly and answered our questions thoroughly. It just took a while to work on the admin stuff before going on our way.

Excellent customer service. Ben picked us up from the airport. Took us smoothly through the process. Gave us ideas on what to do in Queenstown. When dropping the vehicle off there was no hassle. Ben took us back to the airport. He was very well mannered and professional. Gave us a good start and ending to our trip. I run my own business and believe that customer service is the most important. The car had a few dents and scratches. However it was great to drive. We had no issues with the performance of the vehicle. I would recommend this company to anyone. They were very easy to deal with. What you need when you're on holiday. Well done.

Booking the vehicle was straight forward. The pricing was good.

Theres a different between corolla hatchback and corolla. I got hatchback even tough it written corolla. The staff late for picking me up at the airport. I have to call twice and wait like 40minutes before the van arrive. The car we got have lots of scratchest and dusty.the car runs good and u pay what u got say the staff when i complaint about the car