CAR RENTAL REVIEWS ON EZU AT AUCKLAND INTERNATIONAL AIRPORT, AKL

Would book again.

Waited in pooring rain 20 mins plus

Yes

Our second time renting with EZU. Overall positive experience. Staffs were friendly.

The car rental experience was great and great customer service. I forgot my phone and they kept my phone with them. Great Services 10/10.**********. Cheers

Positive experience with the company. A very friendly woman at the front desk. Easy check-in and -out process. Car was in pretty decent condition. Would rent from them again.

The pick up is a bit further from the airport but it is okay as they come to pick us up in a shuttle. Approximately 7-8 minutes drive from the airport. Some issues with drop off as no staff at the depot so had to wait for about 30 minutes. I rang them and was told that they are dropping off a customer to the airport. If it wasn't for the flight delay, I would have missed my flight.

Would prefer it if I can see the year of the car.

For the price they're offering, totally worth it. Super cheap rentals. You got what you paid for. The car was nothing spectular, the car was not new but really it just work. Love the fact that we have the option to hire cheap car when we need it. We saved up a lot on rentals and used it to go places.Thumbs up

I had to replace an indicator bulb, and the in-car charger did not work

The worst company for rental. Car was not perfectly fit for the road. Wipers blades were old which never worked. headlights didn’t work

We were hoping for a hatchback but ended up with a saloon. Luckily the boxed bicycle would just fit in. Having the bike caused problems at the airport pickup as the car couldn’t take the two of us as well as the bike. One of us had to wait for another vehicle. We did say we had a bike when we phoned to ask to be collected! Other than this small hitch, the whole process of getting the car was quick and straight forward. The staff were extremely pleasant.

It was extremely easy and quick to book a car on Easyrentcars.

Seemless

Seemless

Everything went smoothly

I will use again

And car smell so bad like a someone smoke in car before and a car very old

Counter staffs were helpful and friendly. Overall process was smooth and easy.

Does not accept AMEX or Debit cards - otherwise easy. Pick up from airport can add 30 mins to time.

Friendly staff, easy to communicate, briefing conducted very well

easy and smooth booking process

Amazing value, easy booking process and really helpful staff made the whole process straight forward. Would recommend.

On our arrival, we had to wait for pickup while the only member of staff on duty was dealing with other customers.

Good value for money

Friendly and supportive services