“Check your card with the car rental if you travel to Italy.”
About ecovia:9.3/10
We thought that we are getting a fiat 500 but the lady from the counter advised us to take a Kia picanto so as it is better equiped and has a much lower risk of being stolen. That was a funny and scary proposal at the same time. All good.
“Good price if you have the time and patience to wait.”
About ecovia:7.3/10
I have never waited so long to get a rental car in my entire life! Over 2 hours, with not many people in line. While I liked the car, it was too big for our purposes, but I was so exhausted from the long wait that I didn't want to exchange the vehicle. I vowed never to rent with Ecovia again! 1 hour into the wait with no movement in the line. Still have not received an explanation or apology for what took so long!
Did not have the car that I requested. They said that Fiat 500 is too popular amongst thieves hence they gave us crappy Kia Picanto. The car was new but the motor was too small and not powerful enough.
The pick up location is 10 minutes drive from Palermo airport. We had to call the pickup location and wait for 20 minutes to be collected. Then we spent another 30 minutes waiting for the car.
All in all an average experience.
Good company, but signs led us to doing quite a lot of searching. Please tell other customers it is on the top of the parking block and the airport exit number.
Rental office is adjacent to car pick-up (unlike other rental offices at Fiumicino).
Friendly staff, good English, quick transparent process.
Overall great experience.
Metano is hard to find in Italy - try to avoid
Sings point to "Autovia" - which is also "Ecovia"
“Generally good but let down by lack of staff at pick up and return point.”
About ecovia:7.7/10
Too few staff, those there were good, but unable to meet the demand hence slow service.
Parking in ecovia area limited, had to double park, nobody there to check vehicle in.
Horrible ,
A l’arrivée il n’avait pas de voiture correspondant à ce que j’avais réservé (un cabriolet)
Je n’ai pas eu ma voiture et je n’ai pas récupéré de voiture .
The counter was right at the airport and we found it quickly. The lady at the counter was uncomfortable, spoken in silence, and could not understand. In the end I got a completely different car than I had booked. Instead of picking up the car we also found quickly. The car was a little dusty inside but otherwise okay.
Booked a Fiat 500 or similar. We got a Panda which was ready for the knackers yard. The accompanying document was highlighted with numerous bumps and scratches with a broken wheel trim.
A yellow warning light came on soon after driving away and each time I turned right, the front left wheel screeched. It was a little unnerving when going up hairpin bends. At night the dipped lights were dim.
The mileage was over 102,000 km when collected.
When dropped off Pablo the Panting Panda, the rep didn’t really care after I told him about the faults.
Cheap yes...
Cheerful no...
About QEEQ:10.0/10
Great service. Even reduced the price. Good comms.
Just need to make sure I pick another hire car company.
“Servicio lamentable, ya que debes de leerte toda la letra del contrato”
About ecovia:5.7/10
El personal del mostrador impertinente y poco resolutivo, poniendo trabas a todo , tardamos cerca de 2 horas en recoger el coche, y 100 euros menos en la tarjeta
We were very surprise when Ecovia told us that they did not have our model of car. They gave us directly a better model and we have had a very nice car for the same price! Thanks a lot.
Yes, car exceeded my expectations as we got a brand new Smart for 2. If we had had any luggage this car would not have been good, but given we travelled light it was great.
Staff at ecovia not helpful but in all my years of renting car very few staff at car rental offices have much customer service skills. We had a upgrade so from a Fiat 500 to a opal mocca so that’s why space in car excellent
Only downside was the drop off, we kept missing the turning as it wasn't sign posted very well. The staff were extremely friendly, and spoke good English. Everything was good with the car, it was clean and exactly what we wanted.
About QEEQ:10.0/10
Very easy to use, happy with the correspondence of emails reminding me of what I needed to take to pick up/ drop off. Easy to understand language.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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