Counter staff at chic rental was incredibly helpful and courteous, beyond my expectations for customer service despite a language barrier they went above and beyond to ease the process
About QEEQ:10.0/10
I have booked multiple vehicles and each time the reservation was accurate, great deals with plenty of choices
The counter staff did not help me good enough and spent a long time to finish the process. they did not give any attention to the customers. As well as, they down grade the size of car for me, gave me a smallest size car to me. I had to tell them , I had reserved the 1500 cc car but they tried to give me the 1200 cc car(Honda Brio). This was a bad experience I got from Chic Car.
Personnel agréable
Voiture avec plus de 140000 kms au compteur, beaucoup trop pour un véhicule de location...
Carrosserie en adéquation avec l'âge de la voiture donc marquée (mais signalée au moment de la prise de possession du véhicule).
Tout était vieillissant (un pneu abîmé, freins "limites", moteur fatigué, ce qui se sentait à l'accélération...)
I never notice that name on Facebook not match with ID Card will not allow them to release the car for me. Have to correct my name for almost 1 hr. Should better have fast track to reduce the time.
About QEEQ:10.0/10
Good service even ask many time to update status of rental car. Thank you so much.
I booked in start at the opening time, don't found any staff in the counter, they should be arrive before opening time. However, staff stand in there on time.
The staff didn’t accept eVoucher when pick up the car, the renter must give them a paper voucher even we are in 5G world. The staff at parking location did vehicle check in advance but be sure that the renter must carefully check again to be play safe...
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