TARGET RENT ITALY CAR RENTAL REVIEWS

Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!

Mauvaise surprise de devoir prendre une assurance à 210€, soit quasi 2 fois les prix de la location!

Customer service was poor, no one explained why it was taking do long.

It was not Target but another subcontractor

We were not pleased with the service if Target Rent. We did not get a VW Golf as we had reserved but a Susuki(it does not matter as such but the boot volume was much smaller which made it more difficult with a stroller).Our plane was over an hour late which brought us to Target Rent one minute before closing time at 10pm.They were informed about this.Still charged us with an additional 61 euros because by the time of processing it was past 10pm.When we returned the car,we thought it was in excellent condition (we had filled it up,washed it)-however Target Rent would have liked us to vaccuum clean it inside.But because we had filled up more gasoline than requiered they did not charge us. We were really disappointed!

Everything worked smoothly and the communication was great!

Car was dented. Car was old but worked well. Staff at drop off rude.

Couldn’t find Target Rental desk initially this was because they are also called Liberty and this was the big sign above the desk. Target Rental sign was on a A4 piece of paper on a sign on the desk. It was very busy in the rental terminal so you couldn’t see the sign!

Very good and easy to use once desk found

Car was great, larger than expected. No queue at pick up counter and staff very friendly.

Inaccurate re pickup as stated on airport and it was off airport. Opening hours were inaccurate which meant we had to return our car earlier than we'd planned to otherwise they'd have been shut

Staff really good.

The instructions suggested that the office was in the arrivals area at the airport. It was not! That resulted in a lot of asking around as the rental company was not listed on a big board as operating from a another off airport location. Very frustrating!

Mida Rent, The receptionist demanded a Credit Card with raised numbers and letters, then used chip and pin technology to process deposit. My euro Credit Card is chip and pin only, she nearly didn’t rent me the car!

The vehicle was in very poor condition, and after picking the car up I was shocked to realise it had done over 205,000 km which in my view is way beyond the useful life of an average car, let alone one a company is renting out (for a 9 day price that would probably go towards buying 50% of the car). The vehicle was so worn it lacked power in lower gears to the point it felt unsafe, and we were concerned there was a very high risk the vehicle could breakdown. We therefore used the vehicle a lot less than we had hoped to on our holiday. Overall this experience has left me thinking I would be highly unlikely to use this company in the future, or recommend it to anyone else.

At first on reading the pick up details (Venice airport)I was a little sceptical.. but I followed the instructions and he pick up shuttle arrived in minutes. A short drive to the office and the the rental process was straight forward with great staff making life easy.The car was as expected and in excellent condition.

Booking process was very easy and did not have any reason to contact Easyrentcars there after.

Once we found where to pick up the shuttle to the pick-up point, everything was very easy. The staff at the pick-up and drop-off point were fantastically helpful and kind. They deserve congratulations. The car was almost new and spotlessly clean. It was a first-rate rental experience.

Easycar was very easy!

Great experience; free shuttle to/from airport, no queue at pick up and speedy friendly service. Being away from airport made first few miles on wrong side of the road easy. Car as promised. Overall highly recommended.

It was taken money from my account without any information. Delivery of CAR was everyrhing Ok but some days later I found out that IT has been transaction from MasterCard.

IT was easy to book!

I was really frustrated that on my booking it showed the car company was In the airport terminal and it was NOT. I waited AN HOUR for the company to send the shuttle service, I had to call several times each time I was told they were on their way. It was only 10 minutes away yet I waited an hour! The way back I waited half an hour for the shuttle to come. Other than that they were very good.

Short delay at drop off caused by o my 1 person working responsible fir issuing cars and checking in returned cars

All ok

Good value. Couldnt get the app onto my phone. Will try again.

Target Italy were very poor, Contacted them on arrival as per the APP. said had no booking with them After 2 hours of messing finally arrived at there office, Told that there had been mix up on names and blamed it on booking through a different web site. First piece of paper I was issued with told me all repair costs and fee for administration if any damage occurred whilst in my care. Taken to vehicle which was in a dirty condition inside and out. I was showed damage on the car which was highlighted using an I Pad. at least 10 area's. Asked for a vehicle condition report, told they didn't have any but would e-mail the damage, Only received 4 pictures 3 off which were wheel trims. On returning the vehicle I was asked if I had been informed what any repair cost`s would be, A inspection of the vehicle then took place this lasted over 7 minutes a lot longer than when I collected it A small scratch was noted (no longer than 10cms) which wasn't on the original collection I was informed. I stated I had not done it and must have been there on collection. This I was told was impossible that I had signed for the vehicle although with damage but not in that area. We returned to the office and I was left with no option but to pay 180 Euro for the scratch. Due to catching a plane and not being able to speak with a manager I reluctantly payed . I have rented cars for many years in different country's, this is the worst experience I have had and will not be using them again.