“Regret choosing a less known rental company to save money but still got use out of the vehicle.”
About Yes Rentals:6.3/10
Vehicle was well used and worn inside and outdated. Had 153,000+ km. Was rough to drive as it was older and had issues with a seatbelt not working and a headlight out at night. Very dangerous.
The car exceeded all expectations for the price we paid. The car was very clean and the staff very friendly offering a pickup and drop off from the airport. Would book again.
“Excellent customer service and a good value vehicle”
About Yes Rentals:8.0/10
Excellent friendly service by staff member. Very easy pick up and drop off. Prompt collection and drop off at airport. really superb service, thank you
About QEEQ:10.0/10
Very easy but a small problem as advised confirmation would take 1 - 3 days. this was quickly rectified by the very helpful staff member who answered my call and sent links to alter booking. excellent service from this individual
The car we were given was an old model it was in poor condition, scratched on the outside a chip in the drivers side windscreen, high mileage and it felt unsafe to drive. After 1 day we took it back and hired another car from a different company.
About QEEQ:7.0/10
Easyrentcars I can not fault I wished I had done more research into Yes Rentals before clicking book.
“Not good this time. I do not recommend the Yes Car Rental”
About Yes Rentals:6.3/10
I was not conveyed by staff that I have to pay $35 in addition to what I have paid up front. I went to drop off the car and I was told that to go to Airport I need to pay $35 or else I need to Walk.
About QEEQ:10.0/10
The booking process is so easy and price is very competitive always. This is my third booking in few months. However, It was disappointing that at this time neither Easy Car rental nor Yes Rental told me that there was hidden charge and I have to pay $35 to pay to go to Airport after drop off.
The car was older than we expected, and the GPS did not have english capability; it was all in Japanese, and those who worked at the car rental agency couldn't fix it or swap to another car that had an english GPS. Brakes were also not very strong.
Rental pick up afterhours is through 3rd party and we waited for almost an hour. Tried phoning different numbers and asking other shuttles for help but nobody was aware of shuttle services for car company.
The shuttle driver finally answered phone half asleep and grumpy.
Car itself was ok and spacious but customer service was poor
I rang the company the day after pick up to say bonnet would not open due to faulty lever. No water in water reservoir so couldn’t clean windscreen or check oil. No one rang back
Yes rentals kindly upgraded our vehicle free of charge. The staff were friendly and we would be happy to use them again. I wouldn't hesitate to recommend yes rentals to friends and whānau
About QEEQ:10.0/10
Easy website to use. Price drop was awesome and we saved a few dollars. I'm recommending this website to friends and whānau
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Caleb
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