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From Chile
+56-226665927
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From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
From Peru
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+66-25088458
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+351-304500663
From Brazil
+55-6140426960
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7061664087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7061664087
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SURPRICE RENT A CAR CAR RENTAL REVIEWS IN PORTUGAL

Easily Review, Search And Book Your Rental Cars

M.COLAS

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Compact | Fiat 500l or similar
Reviewed: Tue, Sep 24, 2019
About SURPRICE RENT A CAR: 2.0 /10
Voiture commandée : type Fiat 500 L Nous avons eu un fiat punto, completement abimée et rayée ! Pas assez de coffre pour nos valises, pas de prise usb ... nous avons du payer 150 euros de plus pour : frais de service hors frais d ouverture, machine pour le payage, carte de debit ... NE JAMAIS RESERVER AVEC SURPRICE RENT A CAR !!!!
About QEEQ: 10.0 /10

Wendy

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Compact | Volkswagen Golf or similar
Reviewed: Tue, Sep 17, 2019
“No hassle car rental”
About SURPRICE RENT A CAR: 10.0 /10
We read a few comments on different sites with displeased customers, but found our experience very straight forward. No up selling of features a bonus!
About QEEQ: 10.0 /10
Easy online booking and rates much more reasonable that the rental car sites.

m.dias

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Economy | Toyota Yaris or similar
Reviewed: Tue, Sep 17, 2019
“Had to walk there twice. Received a car with small damage to the body .”
About SURPRICE RENT A CAR: 3.7 /10
Service was terrible. The first time I went there I had to go back to the airport to get my wife. Afterwards my wife was not needed because she wasn't the driver .
About QEEQ: 8.0 /10

C.Miguel

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Oct 1, 2019
About SURPRICE RENT A CAR: 10.0 /10
Fast, friendly and efficient.
About QEEQ: 10.0 /10
The only thing I would recommend is to advise customers of the gas station locations for fill up on delivery dates. Other than that, it was an easy and pleasant experience to deal with this rental agency, to date.

T.Powers Jr

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Sep 19, 2019
“I really would not suggest this company or venue. It's a mad house waiting in line.”
About SURPRICE RENT A CAR: 7.3 /10
Finding the location was difficult via GPS. The google map link was inaccurate. Secondly, we waited 1.5 hours in line to even get to the counter where an unpleasant person helped us with the rental. It was just an awful experience and I will certainly think again if Surprice is offered. Also, I think I was the victim of bait and switch. I reserved a fiat 500L many months ago at a very low price but low behold, a month prior to my rental, I got an email saying that they couldn't offer me that car or honor that price for the same size car. The only car they would honor that price for would be a fiat 500 which is much too small for three men and luggage. I was forced to cancel the reservation and naturally the only offers at that time were much more expensive.
About QEEQ: 10.0 /10

A.Pechy

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Economy | Renault Clio or similar
Reviewed: Thu, Sep 12, 2019
“I do not recommend!”
About SURPRICE RENT A CAR: 5.3 /10
It was on the avegage level. I am not satisfied with the staff, they were not flexible, i could only leave the deposit with one bank account and so i had to pay 300 EUR insurance fee to cover the deposit.
About QEEQ: 10.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Sun, Sep 29, 2019
“Wouldn't be a surprise if I didn't use Surprice auto again.”
About SURPRICE RENT A CAR: 7.0 /10
My wait was over a hour long. The car was not the car that I had picked. The car did not have keyless entry that i found ridiculous. No shuttle was provided from the airport or to the airport. The best thing was the price.
About QEEQ: 9.0 /10

J.Besner

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Economy | Toyota Yaris or similar
Reviewed: Sun, Sep 22, 2019
About SURPRICE RENT A CAR: 6.3 /10
Another car than chosen, buta Seat was a good one.
About QEEQ: 8.0 /10

N.Gibbons

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Mini | Peugeot 108 or similar
Reviewed: Sun, Sep 15, 2019
“happy with the car which was good value for money. Very long wait in pick up.”
About SURPRICE RENT A CAR: 7.7 /10
I was unhappy waiting at least one and half hours to collect the car. The staff were efficient but very slow.
About QEEQ: 10.0 /10

L.SCHULER

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Mini | Peugeot 108 or similar
Reviewed: Sun, Sep 15, 2019
“plus jamais, c'est de l'arnaque”
About SURPRICE RENT A CAR: 4.7 /10
Nous avons attendu 1h15 pour pouvoir accéder au comptoir.

Steph

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Mini | Fiat 500 or similar
Reviewed: Sun, Sep 15, 2019
About SURPRICE RENT A CAR: 7.3 /10
No power to plug our GPS. Had to use a power pack during our stay, No spare tire in the trunk.
About QEEQ: 8.0 /10

D.MacDonald

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Economy | Volkswagen Polo or similar
Reviewed: Sat, Sep 28, 2019
“Made us very late getting to our rental place”
About SURPRICE RENT A CAR: 7.3 /10
Waited about 2 hours to get car
About QEEQ: 7.0 /10

L.Bendelow

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Compact | Ford Focus Estate or similar
Reviewed: Sat, Sep 14, 2019
“Would not use again”
About SURPRICE RENT A CAR: 8.0 /10
The car was new but the gear box had been clearly ragged about and reverse was easy to slip in to, few marks and scuffs but generally a good, large estate. The baby child seat that we paid over €50 for the week was useless. It was not secure using seatbelts and it was well used, it had no isofix base. The shuttle on collection did not have a car seat either and my baby had to sit on my knee. The pick up process was slow and painful. On both occasions (pick up and drop off) I heard many complaints about extra charges. We were also charged extra as the credit card was in my partner’s name and we had to add her as a driver, even though the t&c’s said if the cc was in the name of someone else, further ID may be required. Overall I think I will pay more in the future for collection at the airport, Surprice clearly need more staff and a smoother more streamlined pick up process.
About QEEQ: 10.0 /10
Booking was very easy. Cancellation and price watch was simple and beneficial. I will use easyrentcars.com again

Peter

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Mini | Fiat 500 or similar
Reviewed: Sat, Sep 14, 2019
“I advise not to rent from Surprice”
About SURPRICE RENT A CAR: 8.0 /10
I advise not to rent from this company, although the prices are attractive. Between 8 p.m. and 8 p.m., a € 35 surcharge is requested to pick-up or bring the car. This while they advertise as a rental company for Faro Airport! Picking up after 8 p.m. is a real problem because they have 1 employee at the office. In my case there was a waiting time for more than an hour and a half. They give me a different car than ordered and the car was parked in a dark corner and the gas tank was not full. The car had to be inspected in the dark, so that a small scratch on the bumper was not noticed. When returning the car a few days later, the employee immediately walked up to the almost invisible scratch on the bumper and said that this would cost € 215,-. There was nothing to argue against this because the damage was not mentioned on the form! The car rental for 5 days actually came to € 300. It's better to rent at a famous brand such as Herts or Europcar, to prevent disappointments afterwards
About QEEQ: 10.0 /10
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J.L.M

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Economy | Toyota Yaris or similar
Reviewed: Mon, Sep 30, 2019
About SURPRICE RENT A CAR: 6.3 /10
Getting to the pick up location was difficult. We had specified that we wanted a car that was at the airport, not offsite. This was disappointing and added an hour to the pick up time. There were not many signs, and only a small shuttle from the airport which meant a long wait. Once there, there was many additional costs that were not outlined in the original rental. Including a €35 fee for late pick up, which was really the company’s fault for taking so long to shuttle all the customers. Staff at the check in desk were rude, and short tempered when we asked them to repeat the details of the overage charges. They must understand in their line of work there will be a language barrier. The car itself was great, but would never rent from this company again. It ended up being just as much if not more than renting from a nicer company in the airport terminal, and not worth wasting time with rude staff and lugging bags across the airport.
About QEEQ: 8.0 /10

G.Argue

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Economy | Ford Fiesta or similar
Reviewed: Mon, Sep 23, 2019
About SURPRICE RENT A CAR: 7.3 /10
I had requested a Ford fiesta. The car I got was very difficult to put in reverse.
About QEEQ: 7.0 /10

S.Ro

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Mini | Peugeot 108 or similar
Reviewed: Mon, Oct 7, 2019
About SURPRICE RENT A CAR: 7.3 /10
Very smooth and fast pick up and drop off super cheap

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Economy | Seat Ibiza or similar
Reviewed: Fri, Sep 13, 2019
About SURPRICE RENT A CAR: 6.7 /10
dirty windows, inside, outside. dirty car.

J.Gil

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Oct 4, 2019
“performs good no problem except with the front tier on driver side keeps losing air”
About SURPRICE RENT A CAR: 7.7 /10
little long on peck up the car but workers or ok.
About QEEQ: 8.0 /10
no comments all good.

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Economy | Toyota Yaris or similar
Reviewed: Fri, Oct 4, 2019
“Sem condições logísticas e humanas para atender os clientes”
About SURPRICE RENT A CAR: 6.3 /10
Sem capacidade de recursos humanos para atender os clientes na recolha e entrega das viaturas. Estive mais de 60' em pé na fila a aguardar a minha vez para ser atendido. Impossível!!!! Sem condições e não recomendo!!!!
About QEEQ: 10.0 /10
Muito boa relação custo/ viatura / dias de aluguer. Fácil e muito recomendável!!!!

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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