Vehicle had bald tires. Engine warning light was on for the entire hire period. Car ran rough and coughed and spluttered when accelerating making it quite dangerous in some situations.
Counter service at Bargain rentals was good.
given an option to change to Kia Carnival which was more responsive and better though the luggages were a challenge(smaller than the Hyundai iMax I booked).
“Shocking. Worst experience ever. Car not available at 12.30 in the morning”
About BARGAIN:2.0/10
I rang to find out where my car was at. Was told no car available and can't do anything about it.and I'm at the airport at 1 o'clock in the morning with my pregnant wife and 2 year old. I had to catch a taxi that cost me $177.
The girl from the pickup counter forgot to tell us that there was a 24 hr drop of location and we had to wait for the pick up location to open at 8 am. We almost lose our flight because of this.
Problem getting collected at 2am. Phone kept going to office saying call back in office hrs. Selected accident option, and explained - woman sorted problem out within minutes. Then a quick pick up. Good car. Easy drop-off
Wait for pick-up at airport was a bit long and checking out car felt rushed, but staff were friendly.
Drop off was a bit odd and staff did not communicate that I had dropped off car to the 2nd location so was receiving a call while on the plane looking for the car!
Insurance cost twice as much as the actual rental.
Like: Having a good car and with the cold weather the heater worked so well I loved the place and will be using the same car rentals nothing to complain
The car given to us was not similar in size with the one we rented. We felt short-changed and disappointed. The Counter staff was rude and unprofessional. If they needed customers to bring along their home country IDs, they should inform the customers via email in advance. Few people will bring along their home
IDs when they travel abroad!
The cleanliness of the car can be improved further.
The price is great value. call for free pick-up from airport and wait around 10 minutes. very quick process to take the car. The small car which we reserve is new and good condition.
Upon arrival the bus driver was lovely and personable. When dropped off at the rental office, the lady standing at reception did not greet me, despite me saying hello to her, and she proceeded to ignore me while looking at both her mobile and the computer. After 5 mins another man began to assist me but interrupted this transaction with getting on a handheld radio to demand a third person attend the desk. This was the person who picked me up from the airport. He then completed the paperwork pertaining to my rental while answering the phone, the other staff members having disappeared at this point. In all, i didn't feel a valued customer, and although this is the cheapest car hire, is be reluctant to use them again......customer service is much more important than a few dollars to me. If the woman wasn't working, then she shouldn't be at the front desk. If she was working, she should acknowledge customers as they arrive, even if it is to say "I'll be with you in a minute".
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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View more >Dislike: Nothing! Everything was good
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View more >Dislike: A little hard to find but it really wasn't a problem
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View more >Dislike: No
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