Golden experience

Picking the vehicle up from Auckland Airport was a little frustrating as the vehicle we hired wasn't ready for collection as it hadn't been cleaned. Required us to stand around and wait patiently whilst this happened. Coming off a 3.5hr flight with 2 kids isn't exactly what you want to do as I had made the booking nearly 4 weeks prior, so the Hertz team had plenty of notice to get the vehicle ready.

Exceeded expectations on all counts. Thanks so much!

I'll definitely be using QEEQ.com again! Thanks so much!

Car was in good condition and ran excellently. Easy to pickup and drop off. Staff member was friedly. Gave correct instructions to return it after hours.

Car needed by Christch Hertz while it was in Queenstown. It suited us as we were to catch an international flight from Christchurch but were in Queenstown. So only $2 (NZ) had to pay.

ネルソンの空港が新しくなってレンタカーのカウンターが新しくなっていましたが、すぐわかりました。カウンターで電話すると5分で来てくれて対応していただけて言葉わからない私たちに親切に言葉アプリを使って説明してくれたのでちょっと時間がかかってしまい申し訳なかったです。 最後駐車場の出方が分からなくてまた来ていただく事になって時間がかかったのですがおそこは国によって違うのだから説明をして欲しかったと思いました。

今回飛行機の時間が5時間遅れてそれも遅い時間の飛行機だったのでカウンターに連絡できないところをカスタマーのスタッフさんにチャットとメールでお手伝いいただきとても助かりました。ありがとうございました。

The process to pick up the car was easy. My only reason for having to wait a little while was due to an overseas visitor (with limited English) picking a car up before me.