Overall is good

vehicle had no fuel on pick up.a bit inconvenient.

In my booking confirmation i understand i will get a full tank of petrol and that i was supposed to return with full tank too. However, i was only given 2 bars/level of petrol. The staff said this is their normal practice ie. to give only 2 bars/level of petrol. If this is so, then would suggest that you provide a proper confirmation during our booking.

Booking platform was fine.

Like: This car has a millage balance indicator, so you know how many miles more you can go with the balance fuel in your car. That is really cool, so we can extimate if we need to pump petrol or not.
Dislike: I forgot to call them before I reach the airport during drop off. I called them only when I arrived at the airport, the Langkawi airport do not allow me to put the car at the road side just to wait for them to come pick up the car, so I was a little stressed up during drop off the car. They came very fast, within 5 minutes they arrived and took back the car. It was the airport people's problem, there were plenty of space for me to just park for a few minutes , and I wasn't blocking any other people, but those guard there just kept chasing me away.

Like: Petrol efficient and comfortable driving
Dislike: There are some faults with the car but the staff already informed beforehand professionally

Like: It was fast, hassle free, value for money.