Easy as usual

The service was very good and efficient. The car had a few bumps and marks which made me a little anxious that they could be blamed on us.

Cairns Apex staff were friendly and helpful.

Easy to use!!

Booking on line was easy. Pick up was an easy process Worked through well

I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear. Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more. I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults. I highly recommend to opt in to the right car insurance program when you are renting from here.

rental fee for Nav very expencive. in addition map data was very old, did. even not know drop off location!!!