Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.

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It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again

I paid $107. On line. When I got to the container office the man told me $98.00 more for add on. I have aaa car insurance in nj and brought proof,not excepted. I wanted to pay for tolls cash,no. I had to accept the sun pass of the office 12.99 Per day. Horrible. I will contact better bureau of business with a complaint