Was a little confused by the email saying I needed an IDP - which I didn’t. Other than that I was extremely pleased with the car and service.

Staff at the Alicante railway station office, are always so pleasant and helpful and treat you as a valued customer. No hard sales to take out extra insurance.

Very hard to find a car hire company that can beat EasyRent on price and customer satisfaction.

Great car. Spacious and enjoyable to drive. Had some major damage to the right has side of car when we picked it up Didn’t look good but didn’t affect how the car operated.

Great service.

Car was dirty when I got it...I actually had to clean it. This car was heavily scratched and dented. There was also a cap on the back of the car that would fall and hang everytime I drove, I would have to slot it back in each and every time I parked with concern that someone would pull it out. ( I have pictures ). Upon my return, they didn't even got up from the front desk, didn't want to walk around the car to inspect that I had made zero damage, he just asked me if I filled the tank. I always rent from Avis at this location and this is the second time in a row that the car is dirty. I don't typically right reviews but this time was not acceptable. Not sure I will rent from them again.

I had an accident with the car about an hour after collecting it. I took it back to Budget and was given another car. I paid the 1384 euro damage. I now need a damage report and proof of payment from Budget so I can claim from the insurance I took through Easyrentcars. I send numerous emails to Budget. Not a single reply. Used all the email addresses on their documentation. The person at the Budget counter at the airport told my that they cannot supply me with these documents. Although my experience collecting/drop off and the vehicle was very good, my frustration with the company spoils the good experience I had