Satisfactory resolution to a renting issue with a car rental agency

W.ICTON

Czech Republic

Reviewed: Wed, Jan 15, 2020

About RENT PLUS: 8.7 /10

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

About QEEQ: 10.0 /10

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on RENT PLUS RENT plus Prague airport

Czech Republic

4 day rental

Medium SUV | Kia Sportage or similar

Reviewed: Sun, Dec 6, 2020

About RENT PLUS: 9.0 /10

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

About QEEQ: 10.0 /10

Smooth and very handy

D.Magakat

Czech Republic

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Thu, Oct 10, 2019

“Disappointing and uncomfortable”

About RENT PLUS: 6.0 /10

Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.

About QEEQ: 8.0 /10

Александр Духанин

Czech Republic

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Mon, Sep 2, 2019

About RENT PLUS: 10.0 /10

Машина совершенно новая.

About QEEQ: 10.0 /10

S.Bal

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Thu, Aug 29, 2019

“The issue waiting time at car rental other companies no massive queue hour wait”

About RENT PLUS: 8.0 /10

Car was new

About QEEQ: 10.0 /10

Czech Republic

1 days rental

Mini | Volkswagen up! 4 Seats or similar

Reviewed: Tue, Mar 26, 2019

“Never again !”

About RENT PLUS: 5.7 /10

2 weeks after my trip, some "admin fees" have been charged on my credit card. However all the fees were supposed to be included when I dropp off the car (tank was full, no dammage etc...)

Hot Now
Travel Offers

Diamond QEEQ Member (Annual Plan) + 1 Year Free Aviation Accident Protection

US$80

Car Rental Coupons for Avis, Europcar, Alamo, Hertz, Sixt, Thrifty, Budget, Dollar...

Satisfactory resolution to a renting issue with a car rental agency

Relevant Reviews on RENT PLUS RENT plus Prague airport

Check out this.