Great service Very close to the KRK airport Great location Fast check out

The place to pick up the car is far from the airport. They come to pick You up but it's not comfortable. But terrible is return. If You do it in the morning You have to depend on the person from parking. And this person is not a worker of Green Motion. The person was not helpful at all. I almost lost my plane. Terrible bad way to solve returrn of the car.

Yes the car was fine from begeening,I book for a economy but I upgrade at the rental place to bigger and I don't regret.Only think suuggest I left is a small wallet with changes ,but maybe will back to me ,if someone found.Overall very well and good company,compare where I rent in Krakow Airport ,where you drop -off vehicle and nobody check in ,and then you pay for a damage ,because someone damage.

The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids. It was very weird that I had to pay to clean the car.

I had a terrible experience with the company since the beginning. I could not collect the car on the scheduled day. Even though I had informed on a chat, I would be arriving around midnight nobody was waiting. I tried to call for almost 30 minutes without any success then I start a chat with Easy Rent Cars and after while I was informed that the car wouldn't be delivered on that day. Because the company was closed and they weren't waiting to deliver the car. Because I had to get an Uber and pay €30 to got the hotel that was far from the airport. The car didn't have the full tank of fuel it just had 1/8 of fuel what is inconvenient for the car return. The car return was the worst experience. The person didn't Return the car, was a terrible experience where I stop the car in a place and the person took while to start to check the car and she didn't say anything about I shouldn't have parked in that place I had parked the car. She took 15 minutes complaining because of the car wasn't clean but I collect the car dirt and with low fuel. Then after show pictures, she understood that I had collected the car dirt. Then the weirdest thing happened a door hit the car and doing a small scratch smaller than 5 millimetres in the bumper of the car, but she never said I wasn't parked in the correct place to return the car she got stuck with the cleaning of the car and not with the correct parked place. Because of this issue I had to pay extra €180. She refused to give the receipt at the same time and I don't even know her name in case I need it to get a receipt.

I had a good experience, even though I had the worse rental experience in my entire life EasyRentCars tried to solve my problems.