駅近で便利

Very good condition. Staff at counter is very helpful.

Easy to use the App.

not enough manpower of staff as a couple in front of me already spent 30 minutes proceeds document or something. Then another 2 group behind of me keep waiting

no comments

The drop off was a nightmare. We keyed in the map code as instructed and was lead to a point where we cannot find the drop off point. Asking people around us didn't help. The number given is not contactable. Had to call the airport branch and was asked to call the customer service number, and was then informed that we have to key in the phone number(which was different) into the gps. They then explain that we have to drive down to the basement, which was not obvious. Better provided information from the start would have helped.

Space not enough for our group

Like: Easy to drive, Good helpful staff, no unpleasant suprises, good.
Dislike: No cruise control. That's it