Good overall and car was great.

EasiRent is the WORST rental car experience that we ever had!!! The list of issues from start to finish are way too long to fit into this limited space. EasiRent’s deceptive and inappropriate sales tactics are truly shameful and should be banned. They lie to customers about having to upgrade to a “required” Florida State Sun Pass package for unlimited tolls that will never be used. We even told them that we will not be driving on any toll roads, and that our mileage would be very minimal. However, crooked Maria refused to rent a car to us without getting an additional $200, and insisted that we couldn’t leave the facility without purchasing the “mandatory” unlimited toll package. She quoted one price, then by the time she printed our receipt and asked us to sign the screen, the price went up to nearly double the amount of what she originally quoted. We will NEVER recommend EasiRent, Maria or any staff member of this company to anyone!!!

Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

My car wasn’t ready and they didn’t have any for me to rent.

The shuttle service drive was courteous, friendly and personable. Kenya provides world class customer service, great conversation and was very helpful with all of our questions. Thank you Kenya

Waited over an hour to get the car Rude people and not willing to help just wanted to make extra money with insurance.