Fox rental company has slow counter help

We didn’t get the car we ordered. They made us do the “bring the car back empty, we will fuel it” which is a rip off.

Would have been nice to have a fob, but had to use a key to get in the Jeep the whole time. They said they don’t give fobs on Jeep Wranglers.

Upgraded at no additional charge

Will absolutely use again

The Jeep we rented had some electrical issues that effected the radio. It was really an inconvenience to have to go all the way back to the airport ( over an hour away) to exchange cars.

Customer service was horrible. Maybe the lady was having a bad day. The car was NOT what i had reserved and i was not told during booking. I found out when i went down to pick up the car and she didnt even bother to point out when giving me the papers. I was very disappointed cause I specifically wanted that car. To make matters worse, they overcharged fuel usage days after returning the car. It should've been about 10 dollars less.