Easy pick up and drop off

I returned the car with a full tank, but they claimed it wasn't full because the fuel gauge was slightly off and wanted to charge me a fee. When I drove off again, the gauge returned to full. I chose to drive to refuel and got into a minor accident with a third-party vehicle. Even though I provided the other driver's license and information, they made me pay 200 AUD on the spot, claiming it was the maximum compensation. Then, five months later, without any reason or notification, my credit card was charged nearly 4000 AUD!!! The rental car company's customer service has not provided a detailed explanation or evidence for almost two months. To this day, they have not refunded the unjustified charge.

Would prefer not to have to drive car up to the 9th floor.

Got a poor condition car which is not clean producing some sound in between.

Counter staff at dropoff very rude

Like: Quick & convenient. Easy process both online & in office.
Dislike: All good