Easy and good rental service

J.Relvas

Portugal

Reviewed: Wed, Oct 16, 2019

About SURPRICE RENT A CAR: 9.3 /10

Car behaved great and just as expected, had a good few bumps and scratches (all in bodywork) but staff took note of all of them so no hassle when returning it. Busy during pick up so took about 20 min to get the car after arriving on the company premises. Shuttle bus to and from airport is quick and usually don't have to way much for it. Good experience with them, not first time booked cars there and never had any problems whatsoever.

About QEEQ: 10.0 /10

Price drop is good but only looks to its own booking. Ended up cancelling initial booking and rebook another one from scratch for half the initial price (different company from initial booking, same car size). Easy to book and cancel it (still haven't checked if funds were returned though since takes a few days)

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Lisbon Airport

A.Pimentel

Portugal

14 day rental

Small SUV | Seat Arona or similar

Reviewed: Wed, Aug 30, 2023

“Very happy and look forward to booking again”

About SURPRICE RENT A CAR: 10.0 /10

Great experience

About QEEQ: 10.0 /10

Very happy with the whole process

l.de haese

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Fri, Aug 23, 2019

“Problème de navette attente une heure Mauvaise indication”

About SURPRICE RENT A CAR: 5.6 /10

La voiture prévue pas du tout similaire et trop petite pour 5 personnes Changement de voiture dernier moment

About QEEQ: 7.0 /10

o.moraru

Portugal

1 days rental

Full Size Van | Mercedes-Benz Vito or similar

Reviewed: Thu, Jul 25, 2019

“I changed 4 cars to get one good”

About SURPRICE RENT A CAR: 5.3 /10

The rental process is terrible: the waiting time, conditions (no air conditioning and seating area), return process (I had to chase the person receiving the cars). The rental staff treats you like you owe them something, not respectful and ready to provide a service you have paid for. Besides cleanness, cars technical condition is deplorable: 1st failed on the second day, 2nd had a punctured tire, 3rd had a missing wiper blade (which I discovered on the road - serious safety issue). The 3rd was a smaller size luggage space and we had to travel with a seat blocked by suitcases. I had to pick up the 4th car 70km from my destination and spend 1/2 day on the process. I left a 1/4 tank in the process for which, I have not been reimbursed - I was told to contact Easyrentcars. I will never use Surprice again.

About QEEQ: 7.0 /10

F.Hiot

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Mon, Jun 24, 2019

“Plus jamais Surprice”

About SURPRICE RENT A CAR: 5.0 /10

Surprice nous a fait attendre 1 heure à l'aéroport Personne ne répond au téléphone Ils nous a été fait du chantage pour repayer une deuxième assurance car le plafond e la CB ne couvrait pas le montant de la garantie de 1500€. Au final au lieu de 30€ nous avons payé 120€ montant que nous aurions payé avec une autre société sans avoir tous ces désagréments. Plus jamais