Booked Suzuki swift but they gave me Nissan latio which is in poor condition, I don’t want to argue with them as I was getting late for my business meeting.

Under staff at counter.

Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving

All good

The car was clean inside but outside was dirty, pressure washed that didn't clean very well. Car was function but old 5-6 years at a guess.

Was hard to figure out who you were renting from. The facilities at christ church were less than acceptable the toilet was dirty and just not tended too. Staff were ok but pushed us aside when an arrogant Chinese party turned up an took over and took our ride back to the airport so we had to wait another 30 mins.

Car was in bad shape, seems like it could breakdown any moment, i believe the car was almost 10 years old. Exterior was covered with so many dings and dents it was a pain to look at. requested the counter staff to change to other vehicles but he claims it is not possible even thou there were plenty other vehicles outside that looks much more decent and newer. Counter staff mentioned that since i was covered under third party insurance company i shouldnt have to worry about them claiming against us, not sure if i am being charged yet as no information was made to me till date. NEVER EVER RENT FROM THEM.

Should do a review of the rental companies that are listed on the platform, so as to ensure quality listings and companies that are not as honest.