Quick amd fast booking with rental experience as it should be

スムーズに受け取り返却が出来ました。 次回も使いたいです。

予約は簡単でしたが、値下げプロテクターは機能してない。

The car did not meet expectations. It lacked basic features such as charger (cigarette lighter), spare tyre, Bluetooth and the USB port in the stereo system did not work. The car did not seem to have been maintained or serviced as acceleration was poor and rough, the brakes needed pumping. The exterior had scratches and dents. Finally Europcar is charging disproportionately high damages for some scratches to one hubcap. Given the preexisting dents on rest of car, it's unlikely to replace..

Overall experience was good. The platform did not allow me to delay pickup time by a couple of hours. I eventually did not need to. I have claimed the Super protection and await that response.

Fairly new car but had already a lot of scratches. The car was situated in a dark location (we arrived after sunset) which made it difficult to see all defects.

Great overall. One thing that annoying is that they push to buy more insurance even when I already purchased extra insurance during booking online.

We waited around 20 minutes to get a car upon pick-up. It might be a miscommunication between counter staff and pick-up staff.

All great !