Good car for a good price

Generally excellent service however it would be helpful to have clearer instructions on where to find the shuttle bus from the airport to the pick up location.

Great service

The car was what we expected, we did not pay for any extras apart from an additional driver and there was no problem with this. We did check the car thoroughly and asked more scratches to be added to the list, but there was no problem with this. The drop off process did not take long. Very easy and smooth process and good value for money.

The only issue we had was finding the shuttle location but other than that I was very satisfied with the rental process and the vehicle we rented. While waiting for the shuttle to bring us to the car rental office, we were reading the reviews on Click and Rent and 98% of the reviews were awful so we were very worried. But we fortunately had no issues at all. The wait for an agent was less than 30 minutes; once we got to the counter it was painless and we got the car we had been promised. We had no issues with the car which was practically new and was very good on gas and again had no issues returning it. I would definitely recommend Click and Rent.

Easyrentcars.com is an awesome platform and yes it helped me save money!

Booking / pickup process atrocious - two hour wait, rude staff & aggressive in tone. Vehicle scratched and dented, with no parcel shelf. Drop off quick and easy, though.

I had paid to EasyRentCar full insurance coverages. But your partner Click Rent forced my to buy the same insurance for 138 EUR. I showed your booking documents, but it does not work: explanation was simple: I have to buy in local EasyRentCar office. And refused to give car. So I paid additionally to you full insurance and pick up car. “Official” explanation was that they can not accept deposit using my debit card (1300 EUR). But when we agree to pay 137 for EasyRentCar insurance, they did it successful using the same just rejected VISA – now my card was OK for deposit payment. My wife has credit cart, but it was not accepted too. So please do help my get back my payment for dublicate insurance. I have all documents and going to inform appropriate institutions about this cheating case.