El coche hacia ruido raros cuando parabas en los semáforos. Lo habían limpiado por fuera pero no por dentro.

We booked an automatic specifically but when we arrived late on Sunday night with 2 children we were told there were none available. Then they tried to get us to take a car with a totally damaged wing mirror and a light out,

This was straightforward but I would recommend paying upfront.

We got a cat that was damaged Left side was not fixed after the accident from the previous users

car was very poor in its ability to go up hills.

First thiong I was asked, if I want upgrade, which I answered of course. I already prepaid everything for the car and then I found out that the amount for the upgrade was triple extra then I already payed. I refused everything and told the lady that I don’t want any upgrades just give me the car I booked. She got mad and said ok, I’ll give you the upgrade for the same amount. Everything in Italian on the invoice. When i came back to drop off, I found out that the same amount actually have to pay extra. And only way how can i Fight for my money is to issue customer complaint through web page. If I won’t resolve this issue, never ever again renting a car on Budget or Avis.