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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4263179141
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4263179141
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Tres bien mais plus loin que les autres loueurs

Reviewed: Wed, Sep 18, 2019
About Routes: 10.0 /10
Tres bien mais plus loin que les autres loueurs, il fau prendre deux navettes à l'aller et u ne seule au retour. L'attente etait un petit peu plus longue que la moyenne habituelle. Le retour a été plus rapide, cependant nous avons été surpris de nous voir reclamer un tip par le chauffeur de la navette, tres inhabituel et malpoli!
About QEEQ: 10.0 /10
L'application n'a pas fonctionné au moment du retrait mais l'email de reservation suffisait
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Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

T.Beyer

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Aug 21, 2019
“Routes needs improvement.”
About Routes: 6.3 /10
I rented a Dodge Grand Caravan, and they told me they did not have one. That made a problem with 4 adults, 4 golf travel bags, and 4 large suitcases for an 18 day trip. The Dodge Durango was not an even swap, we were squashed the entire time. They did give me the 2nd driver free of charge per my request to them for the obvious inconvenience. I would have appreciated a heads up before arrival so we could make other arrangements and not find out on arriving at 9:30 pm.... The airport shuttle to the Car rental place went smooth, but the Shuttle the rental car center to routes was over an hour wait... there was a young family waiting next to us and with their little kids and the late hour, this was horrible. especially when it is only an eight minute drive from the airport itself!! I could tell this was going to be the same problem when I returned the vehicle, so I just got an Uber and avoided the whole aggravation. Also on return of vehicle, there wasn't any signage on procedure, and it was very different then any other rental care company I have ever used. The price was great, the desk staff were very professional to deal with even with the inconvenience of downgrading the vehicle we needed, but the shuttle service set up is HORRIBLE and needs attention!!
About QEEQ: 10.0 /10
All was good.

M.Fuqua

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Aug 13, 2019
“We were not happy with the new procedure to get to the "bus" to take u s to new terminal. We called”
About Routes: 8.0 /10
Got wrong information when called for assistance to get to shuttle. Very frustrated with with this experience & altitude of people answering phone. We walked b ack & forth 2 times carrying heavy luggage. O`hare us in transition. We should have been notified prior to day of pick up of changes & given direction.
About QEEQ: 8.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 16, 2019
“we may book again.”
About Routes: 8.3 /10
Two things, it would have been helpful to know the shuttle to "routes" from the O'hare shuttle terminal said routes. we missed one since it said routes and not easy rents cars. Secondly tell folks to make sure to bring their car insurance info. the turn in sucked, you just want to be done and get to your plane, and we had to wait in line again.. for awhile.
About QEEQ: 10.0 /10
easy

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Apr 5, 2019
“Drop-off a joke”
About Routes: 6.7 /10
The drop off was not as streamlined as other companies. Waiting in a long line of people just parking their cars, picking up rentals... workers not very friendly. The hassle of taking 2 shuttles with kids and 8 bags to collect rental vehicle in first place means I’ll prolly just use another company in future.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 29, 2019
“Routes was Great, Easy Car phone service leaves room for improvement.”
About Routes: 10.0 /10
Routes was great!

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