Réservation Annulée à notre arrivée 30 minutes d'attente minimum Pas de guichet surplace

Rien à dire. Le personnel agréable, la voiture top

Parfait

When we arrived they told us they had no automatic vehicles, despite the reservation being made a month in advance and specifying that this was a requirement. They told us someone was returning one and we would have to wait. After an hour, they gave us the car which was actually a large SUV. We were told it would be a compact Toyota Prius or similar. This meant we spent way more in fuel costs than we should have. Unacceptable. We spent more than 50€ on a half a tank, and had no need for a vehicle this size. The vehicle was also not cleaned between the previous person and us, so it was quite dirty.

europcar need to set up the drop off (for Geneva airport French side) on the car sat nav as home (or favourite destination) plus winter tyres should be standard (as it is on the Geneva side)

Like: Quick and efficient pick up and drop off. Easy to find the rental desk and drop off on return through Europe Car was very good.
Dislike: The car was fine, but not the make or model I was expecting.

Like: Car was there, clean and close to airport.