Helpful and knowledgable staff.

Didn't offer me the 5% first hire when booking online.

The pickup process is painfully slow - all data need to be typed in manually while you wait, this is so silly. I hope they improve it some day!

Great booking site, thanks!

our flight was delayed and we arrived in wellington after 6pm.nobody was thereand no one answered the mobile phone no given.we had to take a taxi which cost us $76.and had to come in the next day to collect the car.Not very satisfactory.

Like: Good vehicle in good condition for a very reasonable cost

Like: Efficient pick up from airport to office. Car late model in great condition. Easy, quick, real value for money.
Dislike: Both times I have rented the pick up has been at night, once in CHCH more recently AUCK. It has been near impossible on both occasions to check the vehicle. Lighting has been poor. On drop off in Auckland I parked the car, dropped the keys into office where they were busy. They took keys and asked had I filled the car. We got on the shuttle and were taken to the airport. on arrival at our destination I noticed I had a voice mail from AeroDrive stating the car was over due, where was it? I would have to pay an extra day, Police would need to be informed etc. I called and told them that the car was returned before the time required. They said there was some confusion in the office and left it at that. I was a little disappointed not to receive a communication later confirming they had located the car and apologising for their error.