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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
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+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2594877119
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2594877119
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awful

Reviewed: Tue, Sep 3, 2019
About ACE: 4.0 /10
Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J.Walker

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Compact | Opel Astra or similar
Reviewed: Sat, Aug 17, 2019
“I felt that I spent a lot of money hiring the car then I get a £60 cleaning bill. Won’t return toyou”
About ACE: 6.0 /10
Took over an hour to get the car, upgraded the insurance when booking then was sold another insurance upon picking the car up, too many companies involved and I feel like I’ve been ripped off. Won’t be returning.

S.Steenackers

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 23, 2019
“Vreselijk niets is duidelijk”
About ACE: 5.3 /10
Onduidelijk

A.Dawson

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Compact | Opel Astra or similar
Reviewed: Wed, Jul 10, 2019
“Hidden charges”
About ACE: 8.7 /10
We waited over an hour and despite booking with ‘Ace’ we were with Goldcar. When we got seen, it took 20 minutes for the rep to find us a suitable car and then I was told the deposit on my credit card was a lot higher than I had expected and exceeded my credit limit. I therefore had to pay an extra €118 for the Super Relax Cover, thus doubling the hire charge. Not a pleasant experience.
About QEEQ: 10.0 /10
It was fine.

cvs

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jun 5, 2019
About ACE: 4.7 /10
The car was very beat up and the guy handing over the keys said he didnt cxare what state it was brought back in. The car stunk of spilt alcohol and there was a hole in the front divers carpet. It drove okay although there was no radio reception. Later found that the aerial had been broken off. Next day with my wheels turned outwards I realised the two front tyres were badly worn and probably illegal. I looked in the boot for the spare, but there was none. I could not find any details on the booking paperwork for a number to phone. Very disappointed, the rental was not cheap but I was given a third rate /unroad worthy car
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K.Spink

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Mini | Fiat 500 or similar
Reviewed: Fri, May 17, 2019
“Everything went well and the pick-up/return process was quick, easy and honest”
About ACE: 9.0 /10
Nice, easy process, polite staff, clean car
About QEEQ: 10.0 /10
Easy to book, without any problems

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