NEVER EVER EVER EVER EVER EVER AGAIN

everything as planned

This car company is a scam. They run in a small shed which is almost 20 miles away from airport. After getting in there, they will say that your own car is should be more than 2017 model , otherwise you need buy CDW insurance which 25$ per day. If you say then they will say you can go back to aiport and book a new vechile , and the airport is almost 1 hr away. There are no restrooms and the service is bad. I never saw in my life which a proper document on Collision damage, they charge you money. If you see anything with the name One Switch please cancel the reserveration immediately.. I have videos of the store how dirty it is , i will upload.

I was extremely disappointed with not being able to use my own insurance! No where did easycar mention the four only insurance companies one switch accepted. I ended up paying almost double than what I booked.

Since our flight had been delayed twice, we finally reached Orlando by midnight. It had been a long journey and we were met with hostility and aggressiveness at the counter. The man asked for all these extra documents, such as a passport when we’ve NEVER been asked to present such document with any other car service in the United States. I am from New Jersey so I have a legal license. When we got there, there was a bunch of hidden fees not once mentioned on their website. They then even asked for a 1,000$ security for a car that was only going to be in our possession for 6 days. Needless to say, we left quite disappointed we thought we had found a cheaper option, but it just turns out with all the hidden fees, the value of renting with this company amounts to the same as other name brand ones. This company also has you pay for the sun pass experience even when you don’t use it. This is a nonnegotiable charge that we had to pay even when we didn’t use one toll. There is also a charge associated when one uses their own insurance, something that we have not encountered with other companies. After this horrendeous experience, we begin our mini vacation. The following morning a car sensor’s went off declaring that the car required maintenance. The fact that this company would issue customers a car that requires maintenance is insulting. When we tried to contact the company, they gave us a phone number to send them pictures too, but they didn’t even bother on opening the message much less contact us after the initial call. With the car in this condition, we felt unsafe traveling along the highways. This ultimately ruined our vacation.

Horrible experience