Reluctant to use company again as they appeared dishonest and untrustworthy

The waiting time at the pick-up counter was even worse than Avis. Trust me, it is very bad.

Le retrait de la voiture a été horriblement long (plus d’une heure à faire la queue et au guichet). Le tarif paye sur internet était le plus compétitif mais une fois l’option super assurance et pas besoin d’etat Des lieux de retrait et de retour le tarif est nettement moins compétitif du fait de l’attente.

I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.

As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.

Counter staff very helpful and the colleague at the collection point was really helpful

The insurance options and fuel refill terms were complex. When I booked I didn't realise a diesel rental car has a tax in France