Horrible vehicle , dishonest staff

JOAO

Japan

Reviewed: Sat, Aug 3, 2019

About Times: 4.0 /10

We got a 130,000km old car, barely made it uphill, very stinky and with a leaky air con that made driving with 38dgs outside a nightmare. The staff didn’t really speak English and the only thing they made clear was that upon return the car needed to be refilled in a specific gas station and that they would need to check the invoice. Unsurprisingly this has station had the most expensive gas in Kyoto, 20¥/ltr more than anywhere else! A rent a car to avoid!

About QEEQ: 10.0 /10

Times

Kyoto

Japan

Compact | Nissan Note or similar

1 days rental

Relevant Reviews on Times in Japan

N.KANG

Japan

1 days rental

Intermediate | Honda Fit or similar

Reviewed: Wed, Oct 9, 2019

About Times: 10.0 /10

Perfect

About QEEQ: 10.0 /10

Kittinan

Japan

1 days rental

Compact | Nissan Note or similar

Reviewed: Sat, Sep 14, 2019

“Old car. Terrible services.”

About Times: 4.7 /10

There is no counter in the airport. We need to take a shuttle bus to domestic terminal and walk 400 meters to the car office. Otherwise we need to call the office which we don't have the Japanese telephone number. At the counter, the staff sold the car insurance even we already have had a basic one. We had to pay 3000 JPY for another basic insurance. The car is quite old and less function. GPS is the car can be used in English but difficult to find English names. Returning car is different from the pick up point, we were blamed from the staff that we returned the car at the wrong office. We had to drive to another office which near the international terminal. We were confused why the instruction told us to pick up the car at the domestic office. We will never use this company again in the future.

About QEEQ: 8.0 /10