Not pleasant, spent a lot of time on the phone trying to solve a problem.

I didn’t end up getting the car because the guy behind the counter at right cars was rude, and very condescending. I ordered and had paid for a mid size car and he only said he could give me a small car for the same price. I decided that I had paid for a mid sized car and left to go hire a car through thrifty instead.

Rental car provider refuses to honor reservation with proper pre-paid insurance. Force customer to buy additional insurance or not rent at all. We were forced to walk.

The man at the counter was a jerk who took pleasure in being mean to his customers. It is a shady little little hole in the wall across the street from the airport. So many additional mandatory fees not charged at a real rental car company. Nothing more than fake advertising and a real scam.

There was no reason for Right Cars to charge any insurance in the amount of $149.7 (personal liability and supplemental liability) since State Farm assured us full coverage, when we called State Farm from Right Cars rental place in Miami. This is a rip-off. Please refund $149.7 for this unnecessary charge.

the company official informed me that I should be obliged to hire more insurance than necessary. at the time of the pickup I did not know all the information and it ended up making my hiring more difficult. In other companies in miami, I did not have the worst experience I had in right cars. so I will no longer hire cars for the right cars and I will still denounce the abusive practice so that other clients will not fall into the same situation.