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+1-8007618913
Live chat Email us Service Code: 7011376123
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7011376123
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Wish I went to a different rental car

Reviewed: Sun, Jul 7, 2019
About TU Florida: 5.7 /10
My first problem was the hidden fees. My price to pay went from $75 to $210. I did like having the Sunpass, it was a pain of my shoulders, they also have a bunch of other hidden fees, that I haven't seen in any other rental car place. Like if the car is dirty in the inside, there is a $150 fee. How come is that much? It takes a dollar in the gas station to clean it up, which I had to do. Also there is a fee for sand in the car. What the hell? I had to be stressing out all the time about not leaving absolutely any sand in that car. That place is a joke. My other issue is that they seem to always mess up the customers, I was suppose to drop off the car a 7 am, because my flight left at 9 am, but I had to wait for 40 minutes until I decided to leave the car open with the key in, because nobody ever came in to open the store. When I asked the car rental across the street, what time Tuf was suppose to open, they replied with: "They should be, but they're always messing people up, just leave the car and take your flight." I also noticed the car had some major wobbliness when driving past 50 miles, this is due to poor maintenance, and really dangerous. Overall 2 stars out 5.
About QEEQ: 8.0 /10
Everything would have been better, if they have booked me with a different rental dealer. But the process in the app was so easy, that it made the rental car TUF, look like a scam.
Economy | Toyota Yaris or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

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Compact | Nissan Versa or similar
Reviewed: Sun, Jul 14, 2019
“Caution...not the price you think”
About TU Florida: 3.0 /10
The car was in poor condition. The check engine light was on, the fuel was not full, and the shocks were compressed. I was quoted $164 with taxes/fees included. I showed up and they told me it's now $481 due to additional taxes/fees. Not a very safe/secure location and off the beaten path. Stay away from this scam.
About QEEQ: 7.0 /10

View more >
Economy | Toyota Yaris or similar
Reviewed: Thu, Jun 6, 2019
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida: 3.3 /10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

View more >
Compact | Nissan Versa or similar
Reviewed: Sat, May 11, 2019
“Did not meet expectations”
About TU Florida: 6.7 /10
Fee was 3x what was displayed when booking, due in large part to a $60 SunPass for tolls. Pickup instructions did not include any notes about having to call to request the shuttle, which was necessary. Staff was very nice and courteous, but the process was extremely difficult without being able to speak Spanish. Booked car was not available, so given an SUV with lower gas mileage. Rear tires were low and had to be filled twice. Check engine light and another indicator were on the entire trip, though no issues occurred. Communicating with staff was again difficult during drop off.
About QEEQ: 10.0 /10

unsatisfied customer

View more >
Compact | Nissan Versa or similar
Reviewed: Fri, May 3, 2019
“TU Florida is a rip off - I want a refund”
About TU Florida: 3.7 /10
Tu Florida is a rip off company, I reserved a car for $76 and they made me pay $360. The forced me to pay an insurance they allegedly said it was mandatory and it wasn't. I had CDW insurance from my visa credit card and they immediately said I needed another insurance. The lady who helped me had the worse customer service and she said that I wasn't renting a bicycle. They overcharged me against my will. My friend who rented an SUV on that same day and also rented a GPS even paid less than what they made me pay. I demand to receive a refund from this poor service and this rip off company.
About QEEQ: 8.0 /10

M.Mazahreh

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Compact | Nissan Versa or similar
Reviewed: Sun, Mar 3, 2019
“The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... S”
About TU Florida: 2.0 /10
The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.

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