Very good service and to my expectation , the staff was little slow to process the paper work.

Excellent service , no comments.

No no no Not doing at again Terrible experience I had to pick up árbol 8 and when I called they close at 8

The person helped at Routes was very professional and very helpful. Only for his service I would like to go back to Routes. I forgot his name.

I booked a car that was not available and the reps want to give me a pick-up truck. When I refused he didn’t want to give me another car. I waited for over 2 hours while he served other customers and totally ignored me. I asked to talk to the manager and finally they gave me a car after another hour or so. Terrible experience. I will never rent from that place again.

Called as instructed when I reached the airport and no one picked me after being told someone was enroute. Waited 1.5 hours and rented from another company. Now you will not refund my credit card charge.