Very user friendly, good service and easy to navigate

It was ok. Was a little troublesome getting to the location off the airport, especially for travellers, but overall was not too bad. One comment though, the car came with an empty tank. That was a little stressful at the start.

It was okay

A little bit of confusion on the pick up location (in part due to the strange airport pick-up kerb layout), other than that the whole process went smoothly. For anyone that speaks Chinese, they have staff whole speak Mandarin.

The car is new and clean. the staffs are nice, Can speak in Chinese and English. Highly recommend.

Easy to book, the price is good. Highly recommend

We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.

Perfect!

Like: Just to spend time with family.
Dislike: Hot one day,cool the next.