good service and good value

Our rented car model was perfect for the trip, though things for improvement with regards to the car would be a faulty rear sensor (affecting the parking process) and faulty left/right signal sound (working normally, though no internal car sound on usage). Otherwise Kasina's staffs were very professional and friendly throughout the collection and return process.

Great prices and smooth booking process!

Fantastic reception inside the transit area for documentation and paperwork. There are some issues while locating the attendant at the pick up point

Excellent service from the counter during pick up

The car hire was good and fair priced, But the pick up process was so slow, I spent longer waiting for the car than I did on the flight!!( time spent flying=45 min. Time spent queuing 58 min) Other companies ask all the questions during the booking process, before you arrive, show ID, swipe card then hand over the keys... honestly you can do better! Your colleague was apologetic and super friendly so not her fault, just seemed like the process.

Car was very clean, ran as good as you could ask for with an old-ish manual vehicle. Everything worked properly, and pricing is decent. Staff are fairly flexible with extensions and additional costs are not too heavy.

Easy to find and book a car