EasiRent Dublin - Awful Experience. Damaged Car and rude staff.

Ireland

Reviewed: Wed, May 29, 2019

About Easirent: 3.3 /10

Awful experience with Easirent. They ask you to wait at Zone 14 in Dublin airport which is a bus stop. The airport staff told us they did not have a licence to be picking up from the airport and that the driver would be arrested on arrival. Took over an hour for the driver to arrive. The desk staff were very rude and the vehicle was covered in dents and scratches. They tried to force us into taking their insurance even though we had already insured via EasyRentCars.com. Awful experience. Do not use EasiRent DUBLIN AIRPORT.

About QEEQ: 10.0 /10

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Easirent Dublin Airport

s.brown

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sun, Jul 21, 2019

About Easirent: 6.0 /10

Never ever again ... over two hours for the pick up process ... ridiculous

a.Kelly

Ireland

1 days rental

Mini | Toyota Aygo or similar

Reviewed: Sat, Jul 6, 2019

“Unprofessional staff”

About Easirent: 7.7 /10

The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.