It was very fast check in but to drop off, it was Christmas Day and only 1 person worked. We had to wait more than 20min outside to return the car

I am still waiting for my bond to be released. I have found this wait time to be quite long campared to other similar companies I have booked rental cars through. This has been frustrating

The car was old and back up camera was not working.

Excellent..

Yes. Larger car than expected and 4WD

Very good value.

I was very disappointed that the dollar counter staff tried selling me insurance again even after I explained that I had purchased this through easy rent cars. He told me a number of times that I wasn’t actually insured when in fact I was, just not through them. I think that the insurance process is misleading for customers, and most people would just listen to what the staff member was selling and take it. Resulting in a double up of insurance. Not impressed about that process and glad I understand it now for future.