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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7093421139
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7093421139
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Disappointed

Reviewed: Tue, May 28, 2019
About Europcar: 6.3 /10
The car that they arrange for us was far from what we paid for. It was at 2017 model Skoda. The car had a lot of external damage and was a very very base model. I told the staff that I felt it was definitely less than what we had paid for and they were not willing to look for anything else more suitable. It is actually the second time they’ve given me a car inferior to the category I’ve paid for. I definitely expect much more from a highly reputable global company. They made us pay and extremely high excess removal price even though the car was well inferior. We actually paid more for the excess waiver fee on the totally scratched and dented older model car than we did for the actual car rental. After having a couple of good experiences with them at the cascais Europecar, I’m quite disappointed that the last two times I have been dealt a very bad hand and they’re not willing to be reasonable. And for this reason I don’t think I’ll ever recommend I go back there
About QEEQ: 8.0 /10
Economy | Renault Clio or similar

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Economy | Seat Ibiza or similar
Reviewed: Tue, Sep 21, 2021
About Europcar: 4.0 /10
Car was in very poor condition. The worst car we have ever rente d in our life…
About QEEQ: 10.0 /10

W.Tang

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Luxury SUV | BMW X2 or similar
Reviewed: Mon, Aug 26, 2019
“Car Rental in Portugal”
About Europcar: 8.7 /10
I booked a BMW X2 but not available and offered a Volvo XC40 which was acceptable. Counter staff was very helpful and efficient but pick up counter was average. Overall the whole process was smooth.
About QEEQ: 8.0 /10
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M.Von

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Full Size Van | Volkswagen Sharan or similar
Reviewed: Sun, Jun 30, 2019
“Mixed experience”
About Europcar: 7.3 /10
Car had warning lights come on almost immediately, forcing us to bring the first car back to Europecar. Both cars had extensive exterior damage (scratches, small dents, pieces broken off) that had to be documented before leaving the location. Second car was missing the cargo cover that hides contents of rear area. The counter person at Europecar used many "scare tactics" to try to persuade me to buy their insurance even though I had already bought insurance through Easyrentcars.
About QEEQ: 8.0 /10

Zumbasta

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Convertible | BMW 2 Series Cabrio or similar
Reviewed: Fri, May 3, 2019
“We didn't get the BMW 2 Cabrio”
About Europcar: 8.0 /10
After we couldn't get the BMW, the counter staff helped us to get the car we wanted.
About QEEQ: 10.0 /10
Really easy booking process.
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F.Islam

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Economy | Renault Zoe Electric or similar
Reviewed: Wed, May 1, 2019
About Europcar: 4.3 /10
The experience was terrible. The charge was double what was quoted on easyrentcars. The electric car would not charge as europcar gave us a charging card that did not work. They did not pick up the phone for hours to assist us; leaving us stranded in Portugal. Their response when the issue was raised was abysmal.

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