Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
Wait time was close to an hour, but the srvc rep gave a free upgrade.
B.Nguyen
United States
Reviewed: Thu, May 31, 2018
About Dollar:8.0/10
Like: Good rental rate and free upgrade for the long wait time. Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
Exactly the right size car at a great price. Check in and check-out was simple, fast, and easy. It was easy to find the car and drop it off. Drove great. Good gas mileage. Overall excellent experience.
This was by far the worst car rental experience that I have had. An hour for pick up. The whole process showed a lack of professionalism.
After a day two tyres had warning lights for low pressure. We checked the pressures of all of them. The other two had pressures of 80 and 65 which were dangerous over inflated. After anothe couple of days the low pressured tyres were down again. We got no response grow Dollar customer service or the breakdown people. A garage checked the tyres and found nails in both of them. Appalling. I was billed $24.95 which Dollar refused to reimburse. They said that it was Car Rantals problem.
Would I use Dollar again?
Definitely not.
The man at the desk was rude and arrogant he tried to upgrade the car to a bigger one for money. I said I was not interested he then commented ' good job we have little cars for people like you' I thought that was a rude and unnecessary comment.
Dollar was great! no line, brand new vehicle, easy process during pickup and return.
About QEEQ:10.0/10
worked perfect, best deal out there.
Check out this.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Wait time was close to an hour, but the srvc rep gave a free upgrade.
Dislike: Long wait time: took nearly 2 hrs from checking out the vehicle at the Houston Hobby airport to the shuttle bus to having an available vehicle before drive-out.
Relevant Reviews on Dollar in United States
Dani Keating
-
-
-
-
View more >G.Alexander
-
-
-
-
View more >-
-
-
-
View more >Reg
-
-
-
-
View more >J.Beatty
-
-
-
-
View more >