Car was new and clean, check in was really quick, and drop off was just as easy. The LAX shuttle came frequently so we didn’t have to wait long at either end. No upselling at the counter, which is great. Would definitely use Budget again.

Very easy to use, and all-inclusive price with comprehensive insurance, and excellent customer service.

The man at the counter tries to sell me insurance without telling... I had to go back once I had the car to cancel insurance...not good process at all!

The process was very easy and the counter was busy so budget must be a good company! Abis and dollar were super slow and some of us wished they would have been able to help us. But budget helps budget only.

This is the easiest app and business to use for traveling ever! It is my go to since the past few years after finding it! Love it! Great deals, prices and even will lower your price if they find it anywhere else for cheaper or if there is a special that runs and finds it can be lower.

Upon return only one attendant was available and there were at least 15 vehicles waiting to be returned. That was the only negative.

Like: Budget did a good job taking care of our reservation.
Dislike: None.