Upgraded to a Fiesta for 9euros. The car had a lot of small damage hope I don’t get blamed. Asked for car to be checked over as we knew it was as we got it but they weren’t bothered

It was good

Goldcar was fine and very good value for money. However, trying to return the car to the Goldcar desk area was a nightmare! Going round in circles and trying to find access to -2 level was a real challenge! Even having to go the wrong way down at the -2 level in the end! A real hassle when signage contradicts and then disappears not helpful. And time spent at drop-off was mostly trying to find it!

Great prices and easy booking. Very good.

The employee lied to me, telling me that I had to pay 150 for an insurrance to get the car, and she took 260 euros from my card, telling me that Goldcar refunded me back 110 euros, but they did not. Lies, thief.

Nous avons été forcé de prendre une assurance supplémentaire à 100 euros alors que nous en avions déjà prise une par internet. Temps d'attente : près de 2h ! Hôtesse d'accueil ultra désagréable !!!

Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.