Good for the price.

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.

My flight was on time and the Samavest representative was waiting for me at arrivals. He then walked me to the car, I checked out over, signed the rental agreement and handed over 200 MR cash deposit.

It was very easy and convenient booking with Easyrentcars.com. However, I have never used any other online rental app, so can't compare with others.

They arranged a staff to wait at the exit gate with a placard bearing driver's name, so finding them was a total breeze. We were then led to the car, inspected it for any existing damages (slight scratches, dents only). Then we drove away. Easy peasy. The car never gave us any problem during the whole rental period. We found Samavest staff efficient, knowledgeable, polite and would recommend the company unreservedly.

Car was quite old. Otherwise a smooth & positive experience.

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.