Great car. Nightmare check in experience in LA

Had to wait in queue almost two hours (after 11 hours overseas flight) at Pick-up, and when finally reaching desk, there were no cars. We could choose to wait 3-5 hours more or come back next day. We chose the latter, but next day the queue was even longer! We talked to a manager, and were directed to another queue, waited 25 min, but were then told to get back to the long queue because we did not have any proof from Yesterdays waiting! Were told that our situation was the same as all the other people waiting. But because we explained that the manager had promised he would help….the desk person suddenly said OK, and he gave us the car … and was very friendly. No deduction for the missing day.

Really good. And the chat function at the customer service was excellent

Car was perfect for my trip and good value too. An easy and pleasant rental experience.

Simple and straightforward process.

Was expecting a Chrysler but got a lower grade Dodge. Had to pay for a full tank of fuel and return empty. It is difficult to return empty so I paid more for fuel than necessary. Everything else was very good.

So far it seems EasyRentCars is a super service and for my trip, it got the best deal I could find.

Car was perfect & a good choice. Dollar staff didn’t offer the option to return the car back with a full tank of gas. They wanted to charge us nearly $80 for the gas. I tried to contact dollar customer services when I found out about this option but with no joy. The lady I returned the car too allowed us to fill the car up with petrol & she removed the fee they wanted.

Loved the price drop option I just wish I could have pre-paid for the car in the uk before our trip

Dislike: Tricky to find where to return the car in Las Vegas, was not given details so a lot of driving around in circles before we figured out exactly where to go. Was not explained to us on pick up