Just right!

No era el auto rentado, aun así pudimos salir adelante. Pero se recomienda que cuando uno renta uno, aunque pongan un auto (marca) o similares, se asemejen más.

Excelente todo.

The car interior is less than clean. I would expect it to be cleaner.

Good

Nous n'avons pas eu la voiture économique mais un SUV, ce qui nous convenait moins (moins écologique!) mais c'était soit ça soit le SUV. Personne au comptoir très gentille mais beaucoup trop insistante concernant les options, et essaye de manipuler pour gagner encore plus d'argent, j'imagine que des clients ne maitrisant pas l'anglais se fassent avoir... dommage. il serait important de notifier que le prix de la location de la voiture ne comprend pas le plein du véhicule.

San Francisco pick up was very lengthy. We waited over an hour to be served due to high demand, low number of staff and low number of vehicles available. When we were eventually served we were told our booking was not for that location despite my reservation stating it was. I specifically chose that location being within walking distance of our hotel. We were told the car was the other side of San Francisco so ended up getting a taxi there. When we eventually arrived we were dealt with very quickly though. There is obviously a problem with the on line booking system in addition to organisation at the local branch in San Francisco.

Only thing missing were how to handle tolls on highways with the device installed in the vehicle and how to pay the tolls after rental. Also it could be nice to have a more clear overview of requirements regarding insurance, it’s always a jungle!

No comments all worked just fine