Good rental on budget easy return

This time they give third standard car with every side damage

During the pick-up it should be more useful of the guy to tell us something about the car and if I need to pay toll somewhere or if the car has some scratches then just try to sell us more insurance.

Unfortunately waited for almost 2 hours for the car as the lady seemed to be operating all of the car rental desks on her own. Apart from that everything was fine.

When it was clearly mentioned on voucher nothing to be paid still they charge 200+ € as a deposit, on top of it they withdrew 750 odd € from my credit card and not Send any email or details what for it has been charged till now I.e till 48!hours , when I checked the car it has scratches all the sides , I made a note of it and I have written in inspection report, when I inquired at the drop off time budget guy said all ok and in little time my credit card was charged. So I have called your company

Helpful staff, have promised to resolve this matter very soon

Terrible. They upsold me someting I had NO idea I was even purchasing because I had already paid with easyrentcars. They did not tell me I was BUYING ADDTIONAL coverage. The amount was the exact same as what I paid through easyrentcars.com so when I got double charged. I was SHOCked to hear I was given optional insurance. They did NOT tell me this.