Everything fine

Overall, a pleasing experience. Car condition wasn't exactly cleaned. There's some dents and scratches as well. However I am satisfied.

Good booking experience. Quick and easy. Hassle less.

I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par

I love the part that my booking was rebooked with lowest price

The car has scratch all over, and to fit everyone in, there is almost zero space for luggage, we all had to hold onto the luggage for the whole 1 and a half hour journey to the homestay.

Staffs are fluent in speaking English and Mandarin. Everything are good!

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.