all good

very satisfied. Only downside, drop off point very far from our airline check in area.

Waited over 30 minutes to be waited on at counter UNACCEPTABLE!. It takes at least 10 minutes to drive to the offsite car rental pickup, so the 1.5 miles from airport in the description is deceptive.I have never rented a car before where they expected me to wash and vacuum the car prior to returning it before - that can be difficult when the car is full of luggage and people, and I don't know the area so finding a carwash is an added hassle. I won't be renting from this company again. The wait for a shuttle to the airport was ridiculous - We had to wait more than 20 minutes, and people behind us in line were not able to even get on the shuttle bus. They should have had 2 busses running. One other customer called Uber because he was afraid of missing his flight.

Booking was OK, but its a hassle to be talking to a booking agent who is not physically in the local office and can't answer specific questions about the site.

Counter staff was fine. The car was dirty inside and for the low mileage seemed to be in rough shape. Sometimes shifting the gear was difficult and when I went to add my Sunpass Transponder it said there were unpaid tolls on the vehicle from July 2019.

Easyrentcars was simple to use and I have used it a couple of times now for Orlando car rentals.

I have to wait for about 2 hours to get the car. More than 2 other customers in the line cancelled their booking due to the long waiting time.

The Car was great, but we had to wait too long for the vehicle. The service at the counter was excellent.