Got the car with fuel leaking lost the fuel and didn't able to use the car worse experience

Didn't check mechanical issue of the car before handover to customer as a result receive car with fuel leaking issue and also receive the car with empty tank so didn't realise in first place when realise and call them they don't have similar car to change so told me that we will call back but no call back till end of renting period I end up with using my friends car as i don't want to tack risk with my kids and family. so basically its west of money and time as i am not able to use the car for almost four days of my trip out of seven days when I drop off the car they told me to do something to cover this issue but still waiting for their call so really not good experience at all with this rental car company hope some one will help us to resolve this issue soon.

Booking process and deals are good but need to choose rental car company carefully as its first time for me and having big issue from the rental company