Very bad.

Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.

The guy at the collection point was not super friendly and helpful and took his time - understand it was late but they knew we were coming... The car was a bit smelly when we arrived and our requests were all ignored. Overall, it was ok but not the easiest car for the CT roads that are rather hilly.

Smooth process - nothing to complain about.

No queue and the counter staff was very good. I also noted that the documentation seemed much reduced with fewer things to sign!

Easyrentcars's price include all of the insurance and then I was charged on damage collision and theft protection insurance at Europecar again without explanation in advance. They told me I signed the contract so it means I accepted and could not claim it back.

Waited too long in line to get the car. Return was quick and easy.